FAQs
We want to thank you for choosing TTO as your outfitter headquaters! We know that there are other options, but we strive to provide outstanding service and exceptional products!
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
Every order is packaged with care, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. Cancellations can only be pocessed if received before order is shipped.
Damaged/Quality Issues
New knives come with standard manufacturer warranty.
For any quality issues regarding products with warranties, please contact the maufacturer for assistance.
Refunds Policies
Product Orders Refund Policy
All sales are final on new and pre-owed items.Orders are non-refundable.
New knives come with standard manufacturer warranty.
For any quality issues regarding products with warranties, please contact the maufacturer for assistance.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
We Currently Only Ship in the United States
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.